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Events on February 23, 2010

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Date Name Time
Feb 23, 2010 Competing with Mass Retailers: Customer Service As Marketing 9:30 am - 11:30 am Optivation - General Events
Customer service comes in many different forms today. It can be traced back to the first sale or reinvented on a minute by minute basis. What are the expectations? What are the deliverables? What is the value at the end of the day? You'll be challenged and motivated to look at your definition of customer service in ways you never imagined. This course is the fourth of six in the "Marketing for Small Businesses" series co-sponsored by the Bemidji Chamber of Commerce and CRI. For complete course information and registration form click here.
Fee:
$25/class for Bemidji Chamber of Commerce members, $30/class for non-Chamber members.
Location:
CRI, 3801 Bemidji Avenue North, Suite 4
Speaker:
Mr. Dave Heilig, BSU

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