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Frequently Asked Questions

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What do you do at Optivation?
Although the staff at Optivation consists of four people, each of whom has a different area of expertise, we can link regional organizations to University expertise. Some of our core competencies include Organizational Change, Strategic Planning, Group Facilitation, Quality tools, Streamlining Business Processes, Strategic Implementation, assistance in new product development, Process Flow & Value Stream Mapping, Distance Learning, and Business Planning.

It doesn't stop there -- By providing the linkage to faculty and staff expertise, we are able to offer a variety of professional and technical development services. If it doesn't fit anyplace else, give us a call, we can probably help!

Who do I contact to learn more?
Contact the Optivation ( or phone 218-755-4900) and talk to one of our staff. If we can't provide the direct assistance you need, we can point you in the right direction. In addition to the staff, we can provide you with the link to expertise at Bemidji State University and other Minnesota State Colleges and Universities such as Northwest Technical College.

How is Optivation connected to the University?
Optivation is an integral part of Bemidji State University and Northwest Technical College. As the outreach arm of the University and College, Optivation focuses on professional and organizational development for business, industry, government agencies, and non-profit organizations. We link the resources of Bemidji State University and Northwest Technical College to business and industry.

Are you the Small Business Development Center (SBDC)?
The Small Business Development Center is located in the Center for Research and Innovation. As one of our partners, they offer business and financial counseling to for-profit businesses located in the 12 county region of Northwest Minnesota. You can reach them direct at 218-755-4255.

I have a small business - what services do you offer?
Through the SBDC, we offer business counseling, planning, financial reviews, and identification of possible funding sources. We don't have funding to provide to small business owners but we can help them craft a business and financial plan and let them know of possible resources. Please contact the SBDC at (218)755-4255.

Can I still register for that workshop?
Our policy is you must register seven days in advance. We reserve the right to cancel courses that have low registrations. While we don't recommend waiting until the last minute, if you happen to get caught off guard and didn't make the time limit, feel free to call and see if there is a seat available. If we have a seat, or haven't canceled the class, we will be more than happy to let you register for the class. However, at times, food or books may not be available if you register late. It's best to register prior to the five day limit.

How are the invoices sent for workshops and trainings?
Invoices are sent after the class to your home address (provided on the registration form).

Are there discounts for BSU faculty and staff for workshops and trainings?
Unfortunately, we can't offer discounts to faculty or staff.

Where are you located?
We are located in Memorial Hall on the beautiful campus of Bemidji State University as well as #258 at Northwest Technical College. Click here for directions to BSU or here for directions to Northwest Tech.

What are your business hours?
We are open Monday thru Friday from 8:00 A.M. to 4:30 P.M.

What is non-credit?
Non-credit means not for college credit. The course you take for "non-credit" does not go on a college transcript.

What are CEUs?
CEUs are continuing education units.

Why do you need my SSN?
We use your Social Security Number to connect your record to your student record system we use at the University. We do this to ensure that we don't make duplicate records and to help you out when you call. If you ask for your credit or non-credit transcripts, we can find them if you provide your SSN.